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nichunchun 6 posts Joined 01/09
01 Apr 2009
Cannot find terasso library

Hi, Since I installed "Teradata Tools and Utilities v12.1 (TTU v12)". I can't use queryman anymore. The error message "Cannot find terasso library", not enough information to log on
Anybody knows how to fix it? Thanks

vhari 30 posts Joined 12/08
01 Apr 2009


what version of ODBC Driver you have(i know you mentioned TTU12) ?

what version of CLIv2 you have ?

search for terasso.dll on your hard-drive and let me know all the locations you found it in.

nichunchun 6 posts Joined 01/09
01 Apr 2009

I can't find terasso.dll in hard drive.

vhari 30 posts Joined 12/08
01 Apr 2009


Un-install and re-install ODBC Driver for Teradata.

nichunchun 6 posts Joined 01/09
03 Apr 2009

Uninstall and install TTU V12. The problem is fixed. Thanks for your help. I wonder why?

ncullen 3 posts Joined 05/09
14 May 2009

Having the same problem on a Vista box using 8_2. Followed all the advice on the forum multiple times and still get the same message (Unknown error occurredin Terasso library) when setting up the ODBC connection.

Any other suggestions?

vhari 30 posts Joined 12/08
14 May 2009


- make sure you have
TTU 8.2 ODBC Driver
CLIv2
TeraGSS.
If not, un-install all 3 and re-install TTU8.2 versions.

- if you still have the problem, then follow below steps
- Uninstall ODBC Driver
- delete terasso.dll from windows system folder, usually c:\windows\system32
- Install TTU 8.2 ODBC Driver

ncullen 3 posts Joined 05/09
18 May 2009

Tried all of the above and still no luck. Is this a Vista issue?

The only thing I can think of is that GSS services doesn't uninstall with the Windows uninstaller.

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